Last Updated: December 2024
This privacy policy discloses the privacy practices for Go Bolder Media Inc. (“we,” “us,” or “our”), our website (goboldermedia.com), and all associated Shopify applications. This privacy policy applies solely to information collected through our website, applications, and related services. This policy will notify you of the following:
- What personally identifiable information is collected from you, how it is used, and with whom it may be shared
- What choices are available to you regarding the use of your data
- The security procedures in place to protect against the misuse of your information
- How you can correct any inaccuracies in the information
- Your rights regarding data deletion
Information Collection, Use, and Sharing
We are the sole owners of the information collected through our website and applications. We only have access to and collect information that you voluntarily provide to us via email, account registration, app installation, or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to:
- Respond to your inquiries regarding the reason you contacted us
- Provide and maintain our services and applications
- Send important notices about your account or changes to our services
- Improve our products and customer experience
We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request or provide our services. Unless you ask us not to, we may contact you via email in the future to tell you about product updates, new features, or changes to this privacy policy.
Data Collected by Our Shopify Applications
Merchant Data
When you install any of our Shopify applications, we collect and store the following merchant data:
- Store Information: Your Shopify store domain and basic store details are necessary for app functionality
- App Settings: Configuration settings you define within our applications (e.g., delivery times, display preferences, customization options)
- Session Data: Authentication tokens required to securely connect your store to our application
Customer Data
Our applications are designed with privacy in mind. Specifically for our Estimated Delivery Date application:
- We do NOT collect, store, or access your customers’ personal information (names, emails, addresses, payment details)
- We do NOT track individual customer behavior
- The app only accesses product information (such as product IDs and tags) to provide accurate delivery estimates
- All delivery date calculations are performed using your configured settings and do not require customer data
What We Access vs. What We Store
| Data Type | Accessed | Stored |
|---|---|---|
| Customer personal data (name, email, address) | ❌ No | ❌ No |
| Customer payment information | ❌ No | ❌ No |
| Customer browsing behavior | ❌ No | ❌ No |
| Product information (IDs, tags, collections) | ✅ Yes | ❌ No |
| Merchant app settings | ✅ Yes | ✅ Yes |
| Store domain | ✅ Yes | ✅ Yes |
Purpose of Data Collection
The data we collect is used exclusively for the following purposes:
- To enable and provide the app’s core features and functionality
- To save your configuration settings so you don’t have to re-enter them
- To authenticate your store’s connection to our application
- To improve our applications based on usage patterns and feedback
- To provide customer support when you contact us
Data Sharing
- Internal Use Only: The information collected is used exclusively by Go Bolder Media Inc. to maintain, improve, and provide the services you have requested.
- No Third-Party Sharing: We do not share, sell, or rent your data to third parties for marketing or any other purposes.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Your Access and Control Over Information
You have the right to:
- Access the personal data we hold about you
- Correct any inaccuracies in your information
- Request deletion of your personal data
- Opt out of any future contacts from us
- Export your data in a portable format
To exercise any of these rights, please contact us at: contact@goboldermedia.com
Data Deletion Rights
Requesting Data Deletion
You have the right to request that we delete any of your personal information that we have collected and retained. To request data deletion, please submit a verifiable request to us by emailing: contact@goboldermedia.comYour request must include:
- Your store domain
- The email address associated with your account
- A description of the data you wish to have deleted
Processing Your Request
Once we receive and verify your request, we will delete your data within 30 days, unless we are legally required to retain specific information.
Automatic Data Deletion
When you uninstall one of our applications from your Shopify store:
- We receive a notification from Shopify via webhook
- All data associated with your store (settings, configurations, session data) is automatically deleted from our systems within 48 hours
Exceptions to Deletion
We may retain certain information if necessary to:
- Comply with legal obligations
- Resolve disputes or enforce our agreements
- Detect and prevent fraud or security incidents
- Complete any ongoing transactions
Data Retention
We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy.
- Active Accounts: We retain your data while you actively use our applications
- After Uninstallation: Data is deleted within 48 hours of app uninstallation
- Inactive Accounts: If your store becomes inactive, we may retain data for up to 90 days before deletion
- Legal Requirements: Some data may be retained longer if required by law
Security
We take precautions to protect your information. All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS encryption. You can verify this by looking for a lock icon in your browser’s address bar and “HTTPS” at the beginning of the web address.We also protect your information through:
- Encrypted data storage
- Regular security audits
- Limited employee access (only those who need the information to perform their job)
- Secure cloud infrastructure with reputable providers
GDPR Compliance (European Users)
If you are located in the European Union, the General Data Protection Regulation (GDPR) provides you with additional rights regarding your personal data.
Your GDPR Rights
Under the GDPR, you have the following rights:
- Right to be informed about the collection and use of your personal data
- Right of access to the personal data we hold about you
- Right to rectification of inaccurate or incomplete personal data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing of your personal data
- Right to object to certain types of processing
- Right to data portability to receive your data in a structured, commonly used format
- Rights related to automated decision-making and profiling
Lawful Basis for Processing
We process your personal data based on:
- Contract: Processing necessary to provide the services you have requested
- Legitimate Interest: Processing necessary for our legitimate business interests
- Consent: Where you have given explicit consent for specific processing activities
To exercise any of your GDPR rights, please contact us at: contact@goboldermedia.com
CCPA Compliance (California Users)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information.
Your CCPA Rights
- Right to Know: You can request information about the personal data we collect, use, and disclose
- Right to Delete: You can request deletion of your personal data
- Right to Opt-Out: You can opt out of the sale of your personal data (note: we do not sell personal data)
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve our services
You can control cookie settings through your browser. Disabling cookies may affect the functionality of our website.
Third-Party Services
Our applications operate within the Shopify platform and may interact with Shopify’s services. We recommend reviewing Shopify’s Privacy Policy for information on how Shopify handles data.We do not control and are not responsible for the privacy practices of third-party websites or services.
Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at contact@goboldermedia.com and we will delete the information.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the “Last Updated” date at the top of this policy
- Sending an email notification for significant changes
We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy, your personal data, or would like to exercise any of your rights, please contact us: Go Bolder Media Inc. Email: contact@goboldermedia.com We will respond to your inquiry within 30 days.
This privacy policy is effective as of December 2024.